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It's Not the Source, It's the Substance

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The impediments to both economic progress and access to information in Ethiopia are numerous, some quite obvious, others more subtle. An overbearing state that has its hands too deep in a variety of sectors hinders free market development, while the limited choice when it comes to reliable knowledge makes assurance on facts illusive.
 

The few sources for news and facts about the country have a number of causes, economic and political, but in turn prevent a number of opportunities to be realised for lack of understanding of potential in a variety of sectors. These difficulties are apparent.
 

Under the surface of many facets of life here is an over-reliance on individuals and status to get things done or to rely on for information of importance. This mentality manifests itself in a number of ways.
 

When conducting business and working in or with domestic companies, achieving goals often requires sifting through bureaucracy. It can be a mysterious experience entering an office as no one seems to be the right person to make a decision or give the pertinent information.

 

It is almost as if employees are afraid to construct opinions or judgements on matters for fear that the individual who has the power to be authoritative, apparently inaccessible when needed, will come down with wrath when the boss learns a decision was made without her knowledge.

 

Business structure is either non-existent or simply created to function only at the behest of the boss. While this may grant a feeling of importance to those at the top, it hinders the efficiency of business and in some cases, when the person in charge is not available, completely disables the institution.

 

It is not limited to the private sector as the variety of forms that must be tediously filled to get the necessary permit or license at government agencies often gets passed around from office to office collecting a variety of signatures. The civil servants seem comfortable to simply forward the document to the next person with the knowledge that their lack of action is safer than doing anything that would help the person seeking services to achieve their goal.

 

This red tape makes dealing with public institutions nightmarish and can often hinder the efficiency of those with business ideas.

 

Internally, employees often cannot accomplish their jobs due to lack of resources or the absence of approval for mundane tasks from above. Both the client and the staff suffer.

 

Information dissemination is also hindered by this mentality. Everyday, the media, especially state-run, is saturated with reports on meetings in various high-class hotels and what wealthy persons or top brass bureaucrats have said. The substance to both the reporting and the content of the workshops or press conferences is dry and uninformative about what is actually happening that affects people's lives.

 

Politicians will always be masters of talking a lot without saying anything and businesses thrive on free publicity, but the reasons for the media to focus on high-profile people and places are baffling. Of course these big names grab attention and events are easy enough to cover as they are structured and organised just for this purpose. But this does not mean the press is doing its job.
 

Unfortunately, the choices are slim when consuming this current event information as the media plays it safe and sticks to what the important people say without regard to the substance of their statements or how it will impact the population. Reporting that gets to the core of the story and unveils the issues dear to the population is glaringly absent.

 

In-depth media coverage can often reveal events that those powerful people whose glossy words can pass over the real issues would rather not hear. However, this is the type of information diffusion that reveals problems and can create pressure on government to address them or some enterprising entrepreneur to create a market-based solution. Moreover, informed citizens will make better choices in both the private and public realms.
 

Attacks on actions or statements fall under the same category. It is not what the person has said or done that is most important, but rather who they are or their background. Explanations for why the ideas presented should be ignored are often centred on the perceived shortcomings of that particular individual rather than a rational engagement with what has been said. The incorrectness of a statement is assumed on the basis of its origin before the specific points are examined.

 

By focusing on the character, opinions are discarded that should not be and attacks appear transparent and defensive. It hinders constructive discourse.

 

The post-modern school of thought in academia seeks to deconstruct arguments by tracing the origin of ideas and biases of the author; in essence, it places a lot of weight on who is saying what. However, its starting point is always the argument itself rather than the person. Too often in this country the idea is forgotten in favour of the individual.

While it is always important to know the source of information or to have an individual at the top of an organisation, the underlying structures or core of the statements must not be lost in this dissection. When this mentality is changed the result will be informed citizens and more productive dialogue that can unveil society's core issues for active engagement.

 

By Brian Burrell

The writer can be reached at brian@addisfortune.com

 
 
   
   
   
 
 
 

 

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