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Mansingbhai and Champaben are rearing a family in a
world of risk. Living a marginal existence in their
Gujarati village in western India, they frequently
worry about what tomorrow may bring. Gujarat is one
of India’s wealthier states, but even so, poverty is
endemic. It is a place where tragedy is not unknown
- in 2001, an earthquake killed 30,000 Gujaratis and
left half a million people homeless.
Disasters such as drought, death, and illness would
push Mansingbhai and Champaben into even deeper
poverty.
If their children fall ill, how would they pay for
medicine? Should their only cow die, how would they
manage with the significant loss of income?
With meager savings, their recovery from natural
disasters or personal tragedies would be a struggle
at best. Mansingbhai and Champaben are not alone.
Sudden crises have devastating effects on the
livelihoods of millions upon millions of people
worldwide who live in poverty, undoing in an instant
hard-won progress that may have taken years to
achieve. Those who do not have access to insurance
that can protect them and their assets - the
overwhelming majority of poor people in developing
countries - face tremendous challenges in recovering
from an unanticipated crisis and as a result, are
even more vulnerable when the next one occurs.
Recognising this, many local communities try to help
themselves. After the community-based Self-Employed
Women’s Association (SEWA) began offering insurance
policies in Mansingbhai and Champaben’s village, the
villagers became better able to manage and mitigate
their risks. By paying into a comprehensive
insurance plan covering accidental and natural
death, sickness, and property loss, they began to
share many of the most devastating risks they faced.
Now when the villagers or their children need
medical attention, they can visit the local doctor
without paying large fees. The insurance gave them
peace of mind and optimism for the future.
“SEWA is like a mother and father,” Champaben says.
Mansingbhai and Champaben’s story indicates that new
insurance products make life better for the poor.
Their experience and those of others like them are
moving the issue of insurance for the poor beyond
the traditional informal sphere and are attracting
the interest of both private and public-sector
actors.
For generations, the poor have engaged in various
types of risk pooling and informal insurance schemes
to reduce the risks they face. Traditional burial
societies, known as idir, have helped many of
Ethiopia’s poor to share the financial “shock” when
an unexpected event occurs. Faced with a death or
illness, contributors to an idir are eligible
for assistance, ranging from coverage of funeral
expenses to cash payouts and loans.
“In effect, idir are life - and in some
localities, health - insurance providers,
safeguarding their members from losing everything
they own,” says John Hoddinott, the deputy director
of IFPRI’s Food Consumption and Nutrition Division
and the coauthor of a paper on collective action and
vulnerability in Ethiopia’s rural burial societies.
Ethiopia’s idir and similar institutions in
developing countries have helped to lay the
foundation for the emergence of more formal types of
insurance, which are increasingly being used to help
the world’s poor mitigate and manage risks.
Although pro-poor insurance programmes are
increasing in scope and number, a great deal of the
developing world still lacks access to any type of
insurance. According to a recent study by the
MicroInsurance Centre, 23 of the poorest 100
countries have no formal insurance targeted at the
poor. In the other 77 countries, insurance is far
from universal; less than eight per cent of the poor
in the Americas, less than three per cent of the
poor in Asia, and only 0.3pc of the poor in Africa
are covered. The very few poor people who do have
insurance receive it through community-based
organisations (CBOs), mutual insurers,
nongovernmental organisations, or commercial
insurers.
Owned and managed by their members, CBOs such as the
Self-Employed Women’s Association typically operate
in small villages and offer only a few products,
particularly assistance with funeral expenses.
Despite their documented success in assisting their
members, CBOs do face some limitations. Lacking
professional staff and regulatory oversight, they
typically require significant outside input to
handle more complex products like health insurance.
Because they do operate locally, CBOs are also
vulnerable to the risk that a large number of their
clients could face the same crisis at the same time.
CBOs cover fewer than one million poor people
worldwide.
Like the CBOs, mutual insurers are non-profit,
member-based organizations, often owned by credit
unions or cooperatives that operate in close
proximity to their clients. Unlike CBOs, however,
mutual insurers are professionally managed and
typically regulated. Approximately 2.5 million poor
people globally are covered by mutual insurers.
Non-governmental organisations (NGOs) are also key
providers of insurance, especially in health, and
are managed by development organisations, trade
unions, federations, and microfinance institutions.
Given these organisations’ flexible structure and
their ability to closely engage with poor clients,
they are more able than other types of insurers to
tackle and effectively deliver complex types of
products, such as health insurance. However, NGOs
involved in insurance provision are generally
unregulated and have less professional expertise
than commercial insurers. Nearly 10 million poor
people globally are covered by insurance products
under the direction of NGOs.
Commercial insurers are for-profit companies that
are closely regulated. Despite their status as
relative newcomers in the field, these insurers
cover almost 38 million poor people across the
developing world. They primarily focus on life,
death, and disability insurance - products that are
generally inexpensive to deliver and manage, and
therefore more likely to return a profit. The entry
of commercial insurers into developing countries is
in part driven by the possibility “that today’s
low-income client may be tomorrow’s middle-class
client,” according to Michael J. McCord, president
of the MicroInsurance Centre.
He says that insurance provision by commercial
insurers is projected to grow by well over 100pc
during the next five years.
Risky Business?
This growth in insurance provision is significant,
because for a long time, insuring poor people was
considered to be a risky venture. Until recently,
the financial resources of the poor were seen to be
too limited to qualify for formal financial services
such as savings accounts and credit. In much the
same way, the poor have generally been viewed as too
great a risk for formal insurance protection.
However, this is changing rapidly. Governments,
donors, NGO’s, and the private sector increasingly
recognise that insurance products can work for the
poor, if they are designed with the poor in mind.
That means looking at innovative ways to provide
cost-effective insurance while keeping operating
costs low.
“Microinsurance” has emerged to highlight this idea.
According to the Consultative Group to Assist the
Poor (CGAP) - a consortium of public and private
development agencies working to expand access to
financial services for the poor - microinsurance is
simply the provision of insurance to low-income
households.
“During the last several years, people have gone
from asking ‘What is microinsurance?’ to actively
seeking it out,” says McCord.
This is a result of what he calls the “demonstration
effect” - the success that some of the first few
commercial insurance companies experienced in
developing countries. He was one of these early
entrants, working with the international insurance
company, American Insurance Group (AIG), in Uganda,
to design and implement a group accident insurance
program as well as introduce a health insurance
program for microbusiness clients.
McCord says, “If we develop the right products to
match the needs and livelihoods of poor people, they
will benefit from them.”
Of the insurance that is currently available to the
poor, the most sought-after products are in the
areas of health, life, and agriculture.
Each year, approximately 100 million people become
impoverished for simply falling ill. Without health
insurance, a poor family can pay more than 100pc of
its income on healthcare. And when a sick person
remains out of work, the household can also suffer a
significant loss of income.
It is therefore not surprising that there is high
demand for health insurance among the poor. Recent
surveys of poor people in 11 developing countries
found that they reported health care financing as
their greatest concern, followed by death.
However, health insurance is one of the most complex
types of insurance to provide and sustain. Many
providers, such as CBOs, face major risks in
covering the costs of delivering health care
coverage. For example, the lack of previous service
to a community - and the detailed knowledge of the
health risks faced by those people - prevents the
providers from being able to accurately predict the
patterns of illness that allow them to set health
insurance premiums that are both profitable and
affordable.
The Self-Employed Women’s Association (SEWA), for
example, experienced difficulty covering its costs.
“Community-based health insurance programs can be
very effective in delivering health coverage and
protecting households from catastrophic health
expenses, provided they are affordable and geared to
the needs of the poor,” says Abay Asfaw, a former
postdoctoral fellow at IFPRI now with the World
Bank. “Beyond improving the health of the poor,
these programmes can promote greater work
productivity and help break the cycle of poverty
from one generation to the next.”
Life insurance is a relatively low-risk product that
is widely available to the poor. Many of the
obstacles that impede efficient delivery of
insurance to the poor do not affect the less complex
delivery of life insurance. Whereas health insurance
is largely dependent on infrastructure like clinics
and hospitals, life insurance is not. When a death
occurs in a household, the provider can compensate
the insured household for its loss in a timely
fashion.
In 2003, the Indira Kranti Patham (IKP) programme, a
joint undertaking of the World Bank and the state
government of Andhra Pradesh, India, began its
innovative work in insurance provision for the poor
by offering life insurance coverage for death and
disability. It brought together both CBOs and
commercial insurance providers to leverage their
unique capabilities - CBOs provide low-cost and
community-friendly administrative support, such as
payment collection and claims processing, while the
commercial insurer takes on the financial risk.
A unique component of the programme is that it
builds upon numerous pre-existing “self-help
groups,” which work together to request price quotes
from various commercial insurers in order to
determine which one offers the best price with the
best terms.
More than 2.5 million poor people are currently
enrolled in this insurance programme, which is en
route to becoming one of the largest insurance
programs for the poor in the world.
“The success of the IKP model in Andhra Pradesh
offers an opportunity for the poor to access
‘formal’ markets to manage their risks, and in the
process brings about financial inclusion of the
poor,” says Vijaysekar Kalavakonda, a senior
insurance specialist at the World Bank.
Agriculture is one of the most important sources of
income for poor people, but is also one of the
riskiest. Without enough rain, crops wither and die.
Too much rain and floods wipe out an entire harvest.
Interest in finding the right insurance to protect
poor farmers from such losses has understandably
been strong, but generally the products that have
resulted have been costly and unsuccessful.
In the 1950s and 1960s, many developing countries
introduced crop insurance initiatives to compensate
farmers for their losses. However, the high costs of
managing these insurance schemes, in addition to
difficulties compensating farmers in a timely manner
and incidences of corruption and political
interference, made them unsustainable and many were
eventually ended.
During the past several years, however, an
innovative new tool known as weather index insurance
has emerged that can provide farmers with coverage
based on observable weather events, rather than on
crop losses.
“Index insurance offers a more viable approach to
agricultural insurance for most farmers,” says Peter
Hazell, a visiting professor at Imperial
College-London. “Take drought coverage, for
instance, which pays out only if the rainfall
measured in a given area falls below an agreed
minimum. This kind of insurance is more affordable
and accessible to all kinds of rural people,
including the poor.”
Weather index insurance compensates farmers for
income they may lose as a result of a catastrophe,
enabling them to stay economically afloat during
times of crisis. Coverage can be provided by the
private sector with little or no government
subsidies, and is easy to market and sell through
banks, input suppliers, farm cooperatives and
microfinance organisations. And unlike most
agricultural insurance programmes, weather index
insurance avoids moral hazard and adverse selection
problems.
In 2003, this thinking was put into practice when
ICICI Lombard General Insurance Company, the BASIX
microfinance bank, and the World Bank teamed up to
develop weather index insurance for small and
marginal farmers in Mahaboobnagar District, one of
the poorest areas in India. As the developing
world’s first weather index insurance initiative,
the programme compensated small and marginal farmers
in one area when there was too little rain, and
compensated farmers in other areas when there was
too much. These polices were offered through the
BASIX distribution network. During the 2006 monsoon
season alone, nearly 2,500 Indian farmers benefited
from having such policies.
“Since offering weather index insurance, farmers
across India have gained an additional risk
management tool,” says D. Sattaiah, vice president
of insurance and human resources at BASIX. “Our goal
is to extend this type of innovative coverage to as
many farmers as possible.”
However, there are some challenges to this new
insurance tool. It only pays out when an insured
weather event occurs and this may not always reflect
the production losses experienced by individual
farmers. Limiting the insurance to catastrophic
events, such as severe droughts, reduces this
problem and makes the insurance more attractive to
individual farmers. Additionally, the insurer incurs
significant losses when an insured weather event
occurs because it must pay all insured farmers in a
region. To handle these losses, the insurer needs
access to large financial reserves or reinsurance.
“One of the most important factors driving index
insurance today is the growth of new international
financial mechanisms like catastrophe or “cat” bonds
for helping insurers pool these kinds of risks
internationally,” explains Hazell. “This approach
offers an intriguing way of linking world financiers
and poor people in an effective partnership that is
beneficial to both.”
Future Challenges
Despite the successes so far in expanding insurance
to the world’s poor, there are a number of emerging
challenges that must be addressed to render it more
efficient and effective.
Improving the way in which insurance is delivered is
one of these major challenges. Given their close
proximity to the poor, it is not surprising that
CBOs, NGOs, and mutual insurance groups provide the
largest potential channels through which the poor
can access insurance. Leveraging their structure as
a group could be advantageous in reducing the costs
of the premiums that members pay.
“Better information technology and more
decentralized rural communities are helping to
reduce the transaction costs of providing insurance
to the poor,” says IFPRI’s Director General Joachim
von Braun, who led a pro-poor health insurance
research programme in the late 1990s. “As a result,
various actors, from microfinance organisations to
the private sector, are utilising their unique
structures to make delivery of insurance a reality.”
The use of technology, such as mobile communication,
can also reduce operating costs, lower premium
payments, and generally better inform the poor about
the potential benefits of insurance. In India, ICICI
Prudential uses kiosks in rural Indian villages to
sell life insurance, while mobile phones are used in
South Africa and the Philippines.
Tailoring insurance products to meet the needs of
the poor is critical, and as more and more people
become insurance policyholders, this will become
increasingly demand-driven. Surveys have found that
poor people expressed interest in coverage that goes
beyond burial expenses to providing financial
assistance to the household when the principal
breadwinner dies. Another area of interest is access
to hospitalisation - not just outpatient care -
without the need for a large out-of-pocket payment.
The public sector has an important role to play in
addressing these future challenges as well. Weather
index insurance, for example, may reduce the risks
faced by poor farmers, but it also requires a
significant investment in information - remote
sensing technology, such as weather stations; data
gathering and processing capabilities; substantial
computer processing power for data manipulation and
real-time satellite analysis; and extensive
geographic information databases.
“Developing countries generally lack the conditions
to enable the delivery of sustainable agricultural
insurance services,” says Mark Wenner, a senior
financial specialist at the Inter-American
Development Bank. “The public sector in these
countries can, however, help create the right
conditions for agricultural insurance, and
especially weather index insurance, by starting to
invest in information and regulatory
infrastructure.”
Regulation is yet another way in which the public
sector can facilitate the growth of insurance, while
protecting the poor at the same time. Without the
regulation of insurance products, the poor
essentially take on even greater risk, namely, the
risk of relying on an insurer that may not function
in a financially sustainable way. Very little
regulation of insurance currently exists in
developing countries, with some notable exceptions.
The Philippines have regulations in place that
oversee mutual benefit associations, and in 2002,
India decreed that all new insurers entering its
market must sell a minimum percentage or premium
value of their insurance policies to targeted rural
areas of the country. As a result, insurers in India
developed a range of innovative new products and
delivery channels specifically for the rural poor, a
market that they would have been slow to enter
without such government intervention.
Before the Self-Employed Women’s Association (SEWA)
began offering insurance in villages like
Mansingbhai and Champaben’s, the poor found ways to
share risk and cope with life’s unexpected events.
“Risk is nothing new to the poor,” says Hoddinott.
“What is new for them is having access to affordable
insurance that can more efficiently mitigate those
risks.”
The challenge now is to ensure the viability of
these innovative insurance programmes and make them
more widely available to the poor.
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